Frequent QuestionsRon DeCar's Event Center
What is a "guaranteed guest count"?
Your guaranteed guest count is the amount of attendees you plan to feed. This is the amount of food we will bring. We prepare for 5% over your guaranteed count. We also count the attendees. Your guaranteed guest count must be confirmed 14 days prior to your event date.
What happens if I go over my guaranteed count?
We do bill a “per person” fee plus a 25% surcharge regardless of food quantity. If it is possible, we will go get more food. At times that is not possible, so please do not underestimate.
How do we keep track of the guest count?
A form of head count is required. For private parties, our event manager keeps count. For events in public areas or parks we use wristbands or tickets. Guests will only be allowed to fill one plate at a time, unless they are assisting children.
When do I need to guarantee my guest count?
You can increase your guest count all the way up to 7 days before your event, provided food is still available to order. For example, seafood may be a special “advance ordered product.” It may be possible to decrease your guest count on a case by case bases, however decreasing your count may increase your per person price.
Is the Staff trained and licensed?
All Food Servers are required to have health cards and have had proper training in food handling. All Bartenders are additionally required to have their TAM and Sheriff’s cards. All Warehouse and Set-Up Staff have completed the appropriate safety training courses to operate equipment.
How do I retain the services of Ron DeCar's Event Center?
We require a 50% deposit at the time of contract to secure the date of your event. The balance is required 14 days prior to the event date. Don’t wait too long to secure your date, especially for picnics and holiday parties.
What type of payments do you accept?
We accept personal and company checks as well as all major credit cards. Your deposit constitutes agreement of contract. A 3% credit card fee is added to all American Express payments.
Do we get leftovers?
Leftovers are NOT allowed to be taken per Clark County Health District Regulations.
Do you have references?
Yes, after each event, we send an evaluation form to our clients. All evaluations are kept and discussed at our staff meetings and we constantly strive to perfect our service and quality of food. We can provide references and evaluations upon request. We would greatly appreciate your reference after successful completion of your event.